From next week the evaluation public by citizens, the interior minister said Theodoris Lebanese Speaking to ERT. Mr Lebanese spoke of an important public sector evaluation channel that concerns our daily lives by all of us unhindered.
As he said, “Welcome to things next Tuesday, in Wednesday, the platform will be opened by nearly 5 million citizens who are registered who are registered with the National Communication Registry, residents of Greece, to answer about 40 – 50 questions, The services of gov.grsuch as the responsible statement, for example, or even the sporting tickets of the races and a series of about 30 – 35 responsibilities of the government, whether regional or local, such as cleanliness, green, playgrounds. We can all evaluate the state of all these important services for our daily lives and for our quality of life safely through a computer. “
Mr Lebanese said that there would be information and press releases on what exactly a gov.gr address would one can enter. He also explained that once a connection will be made to the codes in order to ensure the voting uniqueness “Cat you understand that it is a research that we need to know that everyone will vote once and not endless times. Beyond that, the answers will be separated from the natural person and will be collected cumulatively and processed as a big one to say so, a poll related to everyday life. “
Added that these items will be publicly accessible and the services and the services themselves OTA They will know the degree they got. “Especially for local government organizations it is a valuable tool to focus where citizens have identified the problems, where there may be in any case. So these will be public data, open data. Anyone who is interested will be able to edit them on his own, but there will also be a complete presentation of all the findings of the research, even in large urban areas, such as the Attica Basin, even at the Postal Code, “Mr. Lebanese said.
“Twice a year the citizens will be able to evaluate the public”
The Interior Minister noted that this investigation would open twice a year, April-May and October- November. “It will be about two weeks that the platform will be open, so that the data will be processed after the next 10 days,” Livanios explained, adding “two times a year citizens will be able to evaluate them and this will give us comparative data. If, for example, a service with excellent 10 gets 5.3 and the next half gets 5.7, it means that improvement has been made. “
Regarding the goal of evaluating, he said, “What means in principle is that we can focus and see why the score given by users of the service is not satisfactory, because they are ultimately service users. When I stay home and see, for example, how clean my neighborhood is or if it is properly electrified, I can evaluate and transfer this message to the municipal authority for example. So, I can evaluate as a central state, as a municipal authority, as a regional authority, the scores, focus where there are problems and be able to take care of all the necessary actions. Strengthen, for example, collection routes in order to improve this situation. It is essentially an important public sector services evaluation channel that concerns our daily lives by all of us unhindered. “
In relation to the remarkable of civil servants, he said that “the evaluation of public services has begun and is done. Indeed, in recent years that have been available and comparative data, the scaling of evaluations has been greatly improved. That is, there is a wider range of points that bosses put on their subordinates on the basis of specific criteria. We also use modern artificial intelligence tools in order to evaluate the quality of the scores they put on. It is not, for example, the scoring of someone to get an excellent from his boss without sufficiently justified. So all this is evaluated. There has been a one escalation. But this is about internal evaluation. “