PIS Research: Almost half citizens are unhappy by health services

Citizens are unhappy, 48.1%of the services offered Health In our country, in the public and private sectors. Specifically in the field of Public Health (Hospitals, Health Centers, etc.), 61.1% responded that it is unhappy by the services offered, according to the annual survey of the Panhellenic Medical Association (PIS), to satisfy the health system by citizens and doctors.

The study involved 1,066 people over 17 years of age, while the survey of doctors involved 760 doctors of various specialties from all over the territory.

To the question “Your dissatisfaction is due to what of the following?” They gave the following answers: Poor organization 73.5%, not good proportion of patients of patients 68.3%, not good building facilities 53.5%, no good equipment 51.1%.

Those who were satisfied with the services provided They gave a vote of confidence to health officers with medical staff at 83% and nursing staff in 48% of positive answers.

The lion’s share was taken by hospitals with the positive answers reaching 64.8% and following private clinics. In the question “are you generally satisfied or unhappy by the health services offered by the private physician you visited or the private clinic?” 68.2% said they were satisfied with a private doctor.

Regarding the afternoon paid surgeries, 43.4% of citizens judge their operation negatively, compared to 27.3% who judged it positively. In the question “in the last two or three years, in your opinion, the quality of health services provided has improved or worsened?”, 54.7% replied that it had worsened.

To the question “Are you satisfied or unhappy with your experience with your family doctor?” Satisfied with 55.7%, while only 10.9% is unhappy. To the question “What do you generally think about the activity of the Panhellenic Medical Association?”, 33.1% had a positive view, 27.8% neither positive nor negative and 13.3 negative.

Doctors’ answers

The research between doctors from all over the territory are of particular interest in the answers to two questions that are stable between the investigations conducted in 2024 and 2025:

“In recent years, several changes have been made to health legislation. Do you deal with them? ” To this question, 48.3% responded negatively to the 2024 survey and this year responded negatively 49%.

In the second question about the personal doctor’s arrangements, in 2024, 50.4%had negatively answered, while this year 49%.

Last but not least, the percentages of general public and doctors to the question of the need to increase salaries to NHS doctors are noteworthy, where 94.2% of citizens and 90.5% of doctors respond positively, with similar rates to the question of the incentives to be given to hospital staff.

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