Hacker stole customer details from Gucci, Balenciaga and McQueen of the Kering Group

Hacker They stole personal information possibly millions of customers from luxury houses GucciBalenciaga and Alexander McQueen in an attack on their French parent company Kering, the BBC reported today (15.09.2025).

The hacker attack seems to be part of a wider phenomenon affecting luxurious brands and large fashion shops, such as Gucci and Balenciaga, in 2025.

There were also violations at the Cartier House of the Richemont Group and some of the LVMH brands. In July, the privacy committee said he was investigating a data leak that affected about 419,000 clients at LVMH’s Louis Vuitton.

Kering confirmed the breach of security in a statement without naming the affected companies, saying that he found in June that “an unauthorized third party managed to temporarily enter our systems and access limited customers from some of our houses”.

Among the closed details are names, email addresses, telephones, addresses and total amounts spent on home stores, the BBC report reports.

The Kering Group assures that no financial information, such as credit card numbers or bank accounts, has been stolen.

Hackers, who call themselves “Shiny Hunters” in the BBC, claim to have elements associated with 7.4 million unique email addresses.

Kering said that their companies have announced the violations to the competent authorities and informed customers. He did not comment when asked by Reuters which countries were influenced by the attack.

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