‘Unveiling’ for evaluation Citizens’ public services will be held this morning at a meeting convened at the Maximos Palace by Kyriakos Mitsotakis with the relevant interior ministers Theodore and digital governance Dimitris Papastergiouwho will then specialize the details of the platform at a press conference.
The platform axiologisi.ypes.gov.gr It is already open since yesterday and citizens can enter their personal codes. The new evaluation system will include about 4 million citizens registered in the National Register of Communication, while citizens are invited to evaluate on a scale from 0 to 10 a series of public services, as well as a series of services provided by them.
For example, once one enters the platform, his opinion of AADE, EFKA, DEPA, the Land registrythe Migrant licenses and Urban transport. Citizens are also asked about his digital services gov.grthe myhealth, electronic prescription and his digital services Cadastre.
Citizens are also invited to give opinion of Gov.gr services, such as the responsible statement, the copy of the criminal record, the appointment for the issuance of a police ID, the Gov Gr Wallet and much more. The microscope also put local government services, such as the state of cleanliness, the state of the road network, the municipal digital services, the electricity and so on.
Finally, citizens are called upon to respond to experiential public Services have visited or used in the last 12 months, but also if they have a child or children in a kindergarten or a school grade. They are also asked what other government service would like to be digitized.
The largest poll
Competent government sources refer to the “larger scale poll” that has been made regarding citizens’ view of public administration, but also of very critical data they will collect. Reportedly, government planning predicts to be sent Questionnaire per semesterprobably every April-May and every October-November, gradually “building” a database for all evaluated services.
Based on this way of evaluatingwill identify services or procedures that have a low score, and it will also emerge why citizens are putting a “low grade” in the service and the state will be able to plan targeted improvements.
At the same time, the results are analyzed by evaluated service, per spatial area (municipality, region, and even by postcode) and by age group.
New system
According to government sources, the system that will be launched brings a substantial “change of example” in its evaluation Public which until recently resulted in practically 98% of civil servants being evaluated in the category of excellent or very adequate.
The intersection point is located in 2023, when the new evaluation system was first implemented, which is expected to improve this year with citizens. According to reports, from 166,350 evaluations submitted, 54,650 employees They were initially described as high performance, and from the review made with artificial intelligence tools it was considered that more than 39,000 of them do not eventually meet the high performance criteria.
Citizens’ evaluation comes as an additional “filter” in order to more accurately diagnose the problematic fields and functions of the public sector. To government They are also well aware that for years society has been disturbed by public evaluation, so they estimate that it is up to the government to persuade that it can bring effective incisions to its operation.